Since then I’ve had no issues with unexpected shutdowns. I was able to recover my user profile (but not through profile migration tool) by creating a new profile and copy and pastinf my library from the previous user profile. After this i started using my Mac Book without the Passport connected.

Their diagnostic and hardware tests showed no error with the MacBook Air. I decided to take my laptop to the Apple Store in early November to have it evaluated by the Apple staff.

When those didn’t work, I uninstalled Monterey and went back to OS Catalina to no avail. I’ve even reset the SMC, NVRAM, Safe Boot, repaired the disk using the terminal. To fix this, I’ve uninstalled and reinstalled Monterey a few times. After that my MacBook Air started shutting down unexpectedly several times. My Time Machine and Passport had been working fine until I installed Mac OS Monterey on my device around late October/early November.

(Recently I had to have that device replaced in August 2021 by WD with another Passport (same model) because of a separate issue.). I have using a WD External Passport 4TB since June 2020. It’s a 2020 edition which I got in May of that. You will benefit greatly by calling us for customer support, we have a team of dedicated and experienced apple technicians who are equipped to deal with all the different problems that you may face with your computer.I also have been having issues with my MacBook Air. Our first call resolution rate is 95% and our customer satisfaction scores are 98%, with scores like this you can be sure that you are in pretty good hands. We have some of the best MAC support here, with some of the very best technicians in the industry. Just like any machine there are different issues that one can and does occasionally face with their apple computers, like any other computer. The Mac support phone number that we provide you with is designed to give you direct access to Mac tech support or Mac technical support.Īpple computers are considered to be less troublesome than other computers generally however this doesn’t mean that they give no trouble at all. The mac support phone number that we provide you with here will connect you with a customer service rep who will assist you before forwarding your call to a technician. Here you will receive some of the very best Mac support from our fine customer service team and technicians, for this all you need to do is call our Mac support number mentioned on this page. If you are facing a problem with your Apple Mac laptop or desktop, the fastest resolution that we can offer you is to call us at our Apple Mac support number mentioned here.

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